![]() Wait 30 seconds, place the sensor back on the strap then reopen the app. Close the adidas Running app and remove the heart rate sensor from the strap.Make sure the HRM is tight but comfortable around the chest to ensure a good connection if the monitor moves or slips it may disrupt readings.Wipe the sensor with a damp cloth and hand wash the belt well with soap and water as dirt can often cause connection errors.Make sure the device’s firmware is up-to-date.Check whether the battery of the device needs replacing.Make sure that the HRM itself is in good condition: ![]() Settings > Bluetooth > tap the gear icon next to your HRM, and tap FORGET. If it already is connected there, be sure to disconnect it:
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